SMS Terms & Conditions

Brain Injury Association of Iowa SMS Messaging Program

By providing your mobile phone number and opting in to receive text messages from the Brain Injury Association of Iowa (“BIAIA”), you agree to receive SMS text messages related to our services, programs, and organizational communications.

Consent is obtained through website opt-in forms during contact or appointment scheduling.

These messages may include, but are not limited to:

• Client feedback and satisfaction surveys
• Appointment and event reminders
• Follow-up communications
• Program updates and announcements
• General support and resource information
• Other communications related to services provided by BIAIA

Message frequency may vary depending on your interactions with the organization and the services you participate in.

Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from BIAIA unless you opt in again.

Help and Support

For assistance with the messaging program, reply:

HELP

You may also contact the Brain Injury Association of Iowa directly through our website or main office for additional support.

Message and Data Rates

Message and data rates may apply.
Charges for text messages and data usage may vary depending on your mobile carrier and service plan.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Privacy

BIAIA respects your privacy. Information collected through SMS communications will be used only for purposes related to providing services, support, communication, and organizational operations.

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Eligibility

By participating in this messaging program, you confirm that you are the authorized user of the mobile phone number provided and that you are authorized to consent to receive messages at that number.

Changes to These Terms

BIAIA may update or modify these SMS Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.